Privacy Policy
Updated: 3/31/2025
Business Name: The Bug Stuff
Address: PO Box 565, Steinhatchee, FL 32359
Website: https://thebugstuff.com
Who We Are
We are The Bug Stuff, an online store specializing in products for outdoor enthusiasts and bug protection. This privacy policy explains how we collect, use, and protect your information.
Information We Collect
When you interact with our website, we may collect the following types of personal information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed via Stripe)
- Order details
- IP address and browser/device info
- Behavioral data (via analytics and tracking tools)
How We Use Your Information
We collect your information to:
- Process and fulfill orders
- Communicate order updates or issues
- Send promotional emails (if you opt in)
- Respond to customer service inquiries
- Improve site performance and shopping experience
- Comply with legal or tax obligations
Payment Processing
We use Stripe to process payments. Stripe collects and processes your payment data securely on our behalf. The Bug Stuff does not store your full credit card information.
Read Stripe’s privacy policy here: https://stripe.com/privacy
Marketing & Analytics Tools
We use third-party tools to understand and improve our website and marketing efforts:
- Meta Pixel – for targeted advertising on Facebook/Instagram
- Google Analytics 4 (GA4) – to analyze website usage
- Klaviyo – to send marketing and transactional emails
These tools may collect your IP address, device information, pages visited, and interaction behavior. You may see targeted ads from us as a result of visiting our site.
Email Marketing
If you subscribe to our email list, we may send you product updates, offers, or newsletters. You can unsubscribe at any time via the link in the footer of any email.
Cookies
We use cookies to:
- Keep items in your shopping cart
- Remember your preferences
- Analyze site usage
- Deliver targeted ads
You can disable cookies through your browser settings, though this may affect website functionality.
Who We Share Your Data With
We share your data with trusted third parties to operate our business:
- Stripe – payment processing
- Shipping carriers – for order fulfillment
- Klaviyo – email communication
- Meta & Google – advertising and analytics
We do not sell your personal information.
Data Retention
We retain customer data as long as necessary for business and legal reasons, including order history, communication records, and billing information.
Your Rights
If you are a resident of certain regions (like the EU or California), you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of certain tracking or marketing communications
To make a request, email us at info@thebugstuff.com
Embedded Content & Comments
Our site may include content from other websites (like videos or articles), which behaves just like visiting those sites. These third parties may collect data, use cookies, and track interactions.
If you leave a comment, your IP and browser user agent may be used for spam detection. Approved comments are visible to the public.
Contact Us
For questions about this policy or your personal data, contact:
The Bug Stuff
PO Box 565, Steinhatchee, FL 32359
Email: info@thebugstuff.com
Phone: (423) 330-0101